SPAIREnow – Automated Spare Part Identification

AI-Powered Spare Parts Identification and Service Assistance

Beyond Spare Parts Identification. Intelligent Service Assistance.

Machine downtime is expensive. Identifying the correct spare part or troubleshooting complex machinery often requires extensive technical documentation, deep expert knowledge, and time-consuming manual work.

SPAIREnow simplifies this process. By combining AI-powered image recognition and intelligent information retrieval, users can simply capture a component with a mobile device. SPAIREnow instantly identifies the exact spare part and delivers the relevant documentation, repair instructions, and service recommendations directly on-site.

The result is faster troubleshooting and maximized uptime. This instant access to data eliminates guesswork and drastically improves your first-time fix rates. It allows your technicians to focus on actual repairs rather than administrative searching – streamlining your service operations throughout the entire equipment lifecycle.

Automated Spare Part Identification with SPAIREnow showing an AI-recognized hinge plate and matching part number

SPAIREnow identifies spare parts from an image and provides the matching part information instantly.

How SPAIREnow works

Capture a component using your smartphone or tablet
AI identifies the object using image recognition and available product information
The correct spare part is matched automatically
Relevant information such as documentation, instructions and service contacts are provided instantly
Users can directly continue with ordering or service actions

Typical Use Cases

Spare Parts Identification
Image-based Error Recognition
Digital Service Assistance
After Sales Automation
Technician Support

Demand-Based Pricing and Flexible Deployment

Use SPAIREnow directly in your browser or as a mobile app—no additional infrastructure required. Whether you want a plug-and-play solution or a deeply integrated workflow, our technology adapts entirely to your IT landscape.

Seamless Integration: Connect SPAIREnow to your existing systems (such as SAP, ServiceNow, and others) via standard interfaces.
Tailored Solutions: If you have unique requirements, our engineering team will build a custom-tailored solution for your specific operational needs.
Flexible Models: Choose between a Software-as-a-Service (SaaS) subscription or an on-premise license. Our pay-as-you-go pricing ensures you only pay for the value you actually utilize.

Powered by CollecDA

SPAIREnow is built on the CollecDA Information Intelligence Platform, combining AI-supported information processing, structured product knowledge and intelligent workflows to deliver fast and reliable service assistance.

SPAIREnow identifies components, provides technical information and supports service teams directly on site

Identify parts, access relevant information and receive reliable service support directly on site.

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Automate your Customer Service and After Sale

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